Shipping Policy

House&Canvas currently ships to Canada and the United States.  All shipping is free unless otherwise stated.

Handling Time

For all in-stock items there is a 1 business day handling time.  There is no charge for handling.  

Any item that is not listed on our website has additional handling time. Custom furniture, paint or hardware is subject to additional handling time. All handling costs and timelines related to custom products will be provided prior to sale via invoice.


Services Used

House&Canvas currently delivers to Canada and the United States (including Alaska and Hawaii).  We also ship to US forces around the world (APO, FPO, DPO).

For packages in Canada our carrier is Canada Post.

For packages in the United States and US forces overseas we ship USPS.


Delivery Time

Depending on where you live, you can expect your package to arrive based on the carrier’s estimate.  You can also track your packages progress online.

Canada Post: 2-8 business days plus handling.

USPS: 2-4 business days plus handling.


Exceptions:

Wholesalers – Are subject to the wholesale agreement.  Depending on location and size of the order the carriers used may vary, and may include transport by truck.

Retailers – All retailers are subject to the retail agreement.  Each order is evaluated by size and paired with an appropriate carrier or transport company.

Brand Ambassadors – Will be sent via the Canada Post or USPS.  If an order exceeds the weight restriction, it will be sent by truck.

Marketplace Sites – Sites such as Amazon or Ebay have their own fulfilment centers and are responsible for handling shipping and returns.  All orders from sites fulfilled by a third party are subject to their rules and regulations regarding shipping and returns.